Refund Policy

We offer returns and refunds only in cases where the customer receives a wrong product or a damaged product.

Eligibility for Return/Refund

• An unboxing/opening video is mandatory as proof while raising any return or refund request.
• Requests without a proper opening video will not be accepted.
• The issue must be reported within 24–48 hours of delivery.

Non-Returnable Situations

• Change of mind
• Size or color preference issues
• Minor variations in product appearance
• Requests raised without an opening video

Once the issue is verified, the eligible refund or replacement will be processed accordingly.

Contact Us

For any return or refund-related queries, contact us at:

helpgoldgifts@gmail.com